-黄佳怡SandraEvaluation
The whole process of moving experienced more than half a year's search and comparison, and finding Dragonsea was also a coincidence. Some case sharing on the website makes me hesitant. After all, the integrity of the network needs extra attention. I contacted bill, the customer service staff for the first time. He was very patient. He first fully understood our situation and gave suggestions on the best cost-effective way to move. After learning that we are all daily necessities and there is no large-scale furniture, Bill suggested that we could spend more time packing by ourselves, so that it would be more organized and convenient for subsequent sorting. At the end of February, after the Spring Festival, we confirmed the moving contract with Dragonsea, and within a week, they delivered the packing boxes they needed. At first, I doubted that Dragonsea could estimate the number of boxes only based on the photos of the objects we provided. Finally, after packing, I found that it really needed so many boxes. It was really a professional company that could provide professional services. Today, the logistics personnel of Shanghai Branch picked up 25 boxes according to the agreed time. Although it rained a little, the porters were quick to pick up and load them. During this period, the customer service staff always kept in touch with us, inquired about the packing situation, and reminded us of some precautions in time, including adding stronger wooden boxes to vulnerable parts. Moving is a very hard process, but Dragonsea's service still reassures me.
DragonSea Reply
Dear customer! Thank you for using our company's marine goods from Shanghai to Canada, as well as our luggage consignment service. Thank you very much for your recognition of our staff service. Hailong international moving focuses on details, pays attention to high-quality moving, puts the safety of customer's goods first, and will provide you with safe and convenient international moving service in the future.