On New Year's Day this year, when I returned to my home country, my husband was interested in a set of furniture. He asked a group of Chinese friends around him about the shipping companies they were using, and when he was worried about where to find a reliable shipping company, the owner of the furniture factory recommended a shipping one-stop company that he had been using for many years. I learned from the factory owner that this shipping company's business involves countries around the world, so I immediately added Mr. Bill as the customer service representative. As the New Year approaches, I am preparing to return to New Zealand and constantly consult customer service with a lot of questions. Then the customer service representative Mr. Bill and his team worked meticulously and conscientiously, answering all my questions one by one. Their attitude score was almost 100 points. The furniture and bookshelves arrived at the warehouse one by one, and all the items were packed by the staff. After confirming with me, it was suggested to add wooden shelves to the glass countertops to avoid damage during transportation. This level of attention to detail has silently added value to me. What surprised me was that the usual one month shipping schedule by sea, this time with the help of a sea dragon, it actually arrived in twenty days, which was really one step ahead. Every time there is an update on the long-awaited furniture, from warehouse to container loading to customs clearance, the Dragonsea team will remind them one by one. Finally, the moving company in New Zealand received the goods from the dock and delivered them to my home. Every step had to be confirmed by email, which was really thoughtful. The staff of the moving company are very professional, from unpacking to placing items inside the house, they are all very attentive. During the process, we couldn't find the hardware accessories for the drawers in the furniture. They patiently searched for them from the packaging and truck, and finally found and installed them. This is definitely a sea freight moving process that you can rest assured of!

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