-邵**Evaluation
In 2018, our family's New Zealand immigration application was approved. While we are happy, my wife and I are also planning various preparations for settling in New Zealand in the future. Among them, the most troublesome thing for us is that we have lived in China for more than 10 years, and many things are used to. It is a huge project to transport these daily necessities (including those in use and planned to purchase) to New Zealand. The key point is to choose a shipping company with good service quality. After screening, we finally determined the Dragonsea company with good reputation, and the charge of his family is also relatively high. In many communications, Ms. Mo, Dragonsea's customer service, followed up patiently throughout the whole process. Sometimes it was very late for us to send a message, and soon got her reply, which made us all embarrassed. At first, I wanted to LCL with others, but because there were too many things, I finally chose to charter a whole container. We first paid a deposit of 1600 yuan, asked for dozens of cartons of different sizes, packed some fine things by ourselves, and entrusted the master of Dragonsea to help with the packing of the remaining items. Of course, there must be someone at home to supervise and coordinate the whole process. The service in this process needs to be improved. There is a discrepancy between the goods loaded and the final list, which makes it difficult to unpack and find things after the arrival of the goods. However, the overall service is still satisfactory. When the East and West were transported to New Zealand, due to the outbreak of the epidemic, some time was delayed. On July 13, the ships left the port, and on August 3, they arrived at the port of Auckland, New Zealand. After a series of operations of unloading and customs clearance, the first batch of goods was transported home on August 19. The porter was two local Islanders. He was kind and conscientious. What's more, two boxes were left behind and they were sent home together with the goods on wooden shelves two days later. In a word, Dragonsea's service is commendable. We are basically satisfied, and there is still a lot of room for improvement in details.
DragonSea Reply
Dear customer: Hello! Thank you for using our international moving service from Beijing to New Zealand. Thank you very much for your recognition of our services. Hailong international focuses on details and provides full door-to-door service for international immigrants moving by sea. We will continue to strive to provide more customers with safe and convenient international moving service. I wish you a happy life!