-K**Evaluation
After waiting for two months, my sea cargo finally arrived at my new home. Last week, I went to the customs with Dragonsea's local partners in Winnipeg to clear the customs. It's said that the process of connecting is quite complicated. But as the owner and consignee, I really don't feel anything. I only know that the goods have arrived, but I don't know the story behind it. The customs officer confirmed with me carefully one by one. It felt that he was talking to me seriously, but he was always polite. I thought that the customs clearance would be finished after all the questions, but finally he came to me after preparing the materials and said that it was necessary to open the case for inspection... It turned out that it was ok, and he waited for another three days. The freight forwarder excitedly called me to say that the customs inspection was finished and the goods were released smoothly. He said that they were very busy in the whole June, and the best delivery schedule was this afternoon! That is to say, as soon as it is released in the morning, it will be delivered to me in the afternoon. I accept it with pleasure. When the car arrived, I just asked them to unload it into my garage, without moving upstairs. They were very happy. Unloading is fast, half an hour is over. At last, I found that one leg of a small square table was cracked when I packed things one by one. After contacting with Dragonsea customer service, I immediately entered the insurance claim settlement link. Dragonsea was very professional in general. From the time of shipment in Beijing to the time of receiving goods at the address in Canada, as well as the problem of discovery and handling, there was no fault in the whole process. The staff of each link are very responsible and will actively solve problems. It really feels customer first.
DragonSea Reply
Dear customer: Hello! Thank you for using our international relocation service from Beijing to Canada and for your comments on our service. Your satisfaction is our biggest driving force. As the leader of the private goods international transportation industry, our company has rich experience in door-to-door relocation of furniture by sea. We will provide convenient and fast international relocation service for more customers as before, and wish you a happy life !