-赵**Evaluation
I have always liked the texture of domestic solid wood furniture, and every time I return home, I feel that solid wood furniture is superior to American furniture in terms of texture, style, and the fineness of domestic workmanship. This time, I finally made up my mind to replace all IKEA furniture at home with a full set of solid wood furniture. Since February, I have been communicating with manufacturers and have been thinking about the issue of forwarding companies. None of the previously used transshipment companies have particularly convenient door to door services. Occasionally, I saw Dragonsea recommended by someone living nearby from a local Chinese forum, so I called for a consultation. Bill patiently explained the entire process in detail and provided a rough estimate. After ordering the furniture, I decided to use Dragonsea's service. Dragonsea has established a separate communication WeChat group very professionally. During the entire process, I responded positively and explained in detail various possible problems. After the furniture was transported to the Dragonsea warehouse, I carefully inspected all components and cooperated with and supervised the manufacturer's repair work. From May to June, furniture successfully arrived at the US seaport at the scheduled time. Although it was unfortunately delayed for more than a month due to the customs inspection, both Dragonsea and the US agents actively updated the cargo queue during this period. Finally, in early August, the American agent contacted the shipping department at the first time of picking up the goods. Although the customs has increased the inspection fee, some furniture also has some slight scratches. However, the staff of Dragonsea actively guided me in completing the furniture damage report and promptly received insurance compensation. After the rearrangement, the final effect is still very satisfactory. Thank you to everyone on the Dragonsea team, especially Bill who answered questions 24/7.
DragonSea Reply
Dear Customer: Hello! Thank you for using our shipping goods and baggage check-in service from Chengdu to the United States. Thank you for your evaluation of our entire service. Hailong International Moving focuses on details, pays attention to high-quality moving, and puts the safety of customer items first. We will continue to strive to provide more customers with safe and convenient international moving services.