The total time from signing the contract to completing the move is 4 and a half months (including approximately 30 days waiting for furniture to be shipped and stored). Before departure, it is necessary to cooperate in submitting customs declaration materials and insurance details. Dragonsea's staff will provide corresponding guidance. Customer service representative Ms. Chen, car consultant, and Kelly, who is responsible for customs declaration, answer all my questions carefully and responsibly. This time we shipped the dining table, coffee table, desk, hanging paintings, some cabinets and chairs, and the packaging was very sturdy and intact. After the furniture arrived in the United States, the staff of the moving company that Dragonsea cooperated with would contact us by email to inform us of the customs clearance progress and expected delivery time. After waiting for about 4 weeks, the driver contacted us by phone to arrange a home delivery time. On the day of delivery, the driver and his companions had a good attitude, and all the furniture was delivered to the home and they helped unpack and clean up the garbage. From the communication before signing the contract to the follow-up during the service process, it can be seen that your company's processes are perfect and professional. Although the overall waiting time is relatively long and the price is relatively high, you get what you pay for. The overall moving experience was pleasant and smooth. Thank you very much for the hard work of all the Dragonsea staff.

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